Home » Contact Us » Contact Us
Contact Us
      Promulgator :hunk      Time:2015-06-11

Contact Us

  

We always have someone on hand to answer your questions. We believe in


the timeliness of customer service, and will do everything possible to


satisfy our customers. If you have any problems, comments, or


suggestions, please contact us.


Sales Manager: XT-XINTE


TEL: +86-0755-23221296


Mobile: +86-15012645226


E-mail: admin@xt-xinte.com


Skype: xintegroup





Xinte Group Ltd.


TEL: +86-0755-23221296


Mobile: +86-15012645226


Supervise mail: 2355674355@qq.com


Address: Room 402, Area A,Floor 4th,Building A, Longhua Industrial 


Road 42,Longhua New


District,Shenzhen,Guangdong,China


Zip:  518000


Sole recipient of the public accounts of the Company is ChuanXInLuo


and CHEN CUIXIA of private account, No our company stamp payee


please report to the Us, Transfer the Order, kickbacks, leaving private


contact information or receiving account It is illegal please Report to


this mail:1054316189@qq.com

Site:www.xt-xinte.com



Ch***tophe boulair
France
2017-06-10 01:44:19
Bonjour j'aurais voulu savoir quand ma commande sera expédié et ci je recevrez un numéro de suivi ainsi qu'une confirmation sur ma boîte mail de mon achat sur votre site j'ai dépenses 120euros chez vous depuis une semaine et je n'ai toujours pas reçu de confirmation faites le nécessaire pour satisfaire ma demande cordialement mr boulair

AdministratorHello friend.

Can you offer the order number for us to check?

best wishes

ma***cibelios@gmail.com
2017-06-01 14:23:47
Hello, what is the problem whith my order 2017052860046??? I paid 18€ extra for a fast shipping!!!???

Administrator
Hello friend,
Sorry reply you late.

Because the holiday in our country.then send later.

we have sent this package yestoday.but your DHL shows that your country belongs remote area.And will charge more $46.

there are two solutions:

1, return this package and we refund for you.

2, you will pay more the DHL charge, and send DHL again.

Our skype is xintegroup ,Email is admin@xt-xinte.com

Any questions and requirement,Please feel free to contact us.

best wishes

ma***cibelios@gmail.com
2017-05-30 19:37:49
Hello, I would like to know if there is any problem with my order No. 2017052860046. I have paid for DHL shipping Urgent, but the order has not yet been shipped.

Administrator
Hello friend,
Sorry reply you late.

Because the holiday in our country.then send later.

we have sent this package yestoday.but your DHL shows that your country belongs remote area.And will charge more $46.

there are two solutions:

1, return this package and we refund for you.

2, you will pay more the DHL charge, and send DHL again.

Our skype is xintegroup ,Email is admin@xt-xinte.com

Any questions and requirement,Please feel free to contact us.

best wishes

ma***cibelios@gmail.com
2017-05-17 22:28:54
Hi, thanks for replying, I'll be pending tracking to avoid any problems. A greeting!

AdministratorOK,any questions,Please feel free to contact us.

best wishes

ma***cibelios@gmail.com
2017-05-16 19:29:06
Hi, I have a question. What is the courier company that sends my package? In no web it works the tracking number TYPQ5U901534744

AdministratorDate State Location
2017/5/15 10:52:54 Arrived in Europe

you can track on http://www.miuson.net/cn/home/

any questions and requirement,Please feel free to contact us.

best wishes

ma***cibelios@gmail.com
2017-05-10 23:22:42
Hi, on what web page can I track my shipment with number TYPQ5U901534744?

Administratoryou can track on

http://115.28.186.69:8082/en/trackIndex.htm

any questions and requirement,Please feel free to contact us.

best wishes

ni***wishyshoppin@hotmail.com
2017-05-08 17:28:00
Hi again (order n°2017041955745) , it's OK now , i "fixed" it as i said.
i just contacted you to let you know that you can cancel "the replacement" i filled on my account
i dont need a new one anymore
Thank you

Administratoroh,got it.great of you.

any questions and requirement,Please feel free to contact us.

best wishes

ni***wishyshoppin@hotmail.com
2017-05-08 07:12:47
Hi order n°2017041955745
i asked for a replacement on my profil cause this gimbal had randomly but most of the time a weird behavior since i got it. I thought it was a sensor or firmware problem but this afternoon i finaly took the risk to carefuly open a part folowing a youtube video with a similar product and i fixed it my self (it was just a pin connector not fully "pushed" making bad contact).
Can you close the "return process" i created please cause i didnt find how to cancel it
Thank you

AdministratorHello friend,

Can you send the picture for us,And we will check and give you the satisfied the solution.

ma***cibelios@gmail.com
2017-04-27 22:55:20
the products are in the cart, I add a image in this email. Depending to the price, now I buy too a fpv camera, fpv transmitter and fpv screen. In worst case, I buy the fpv kit in next month. Thanks very much!

AdministratorSorry for late reply. Because of Chinese May 1st Labour day, we had 3 days off,and we came back to work today. So busy for shipping, I will handle it tomorrow. Thanks for your time.

ma***cibelios@gmail.com
2017-04-27 14:39:56
Hello, my name is Manuel from Spain.
In a Spain I have a small bussines of sound, electronic and hobbies.
I´m interested in a buy two units of the x4m380l AT9 drone kit and more things, for example (telemetry 500mw, battery 11.1 30c) and a soon time I buyed more items (fpv transmitter, fpv screen, fpv camera...). One unit is for me, but the next is for a client. I want to know that if I want to know if I have any discounts for this store or for these items. Thanks you very much!

AdministratorDear friend
NIce to meet you,could you contact our skype xintegroup to discuss about the price?
Thank you very much
BEST wishes!

lu***time@tlen.pl
2017-03-03 02:39:08
hello, what is the cost of shipping the goods to the Polish?

AdministratorHello friend,
Our Email is admin@xt-xinte.com,and our skype is xintegroup

hs***n@open-it.co.kr
2017-02-28 16:20:09
hello my order no. is 2017021515422

my ship infor " 未配货 HR69012087"

What I have to do? if I recieve my parcel

AdministratorHello friend,
This is the symstem problem,You need not do anything,If you receive the package ,confirm receive is Ok

hs***n@open-it.co.kr
2017-02-28 12:41:14
ORDER NO 2017021515422 PLEASE LET ME KNOW WHY I DIDN'T RECEIVE MY PARCEL UNTIL NOW . I wantto know where is my parcel?

AdministratorOK,Friend,We have checked,We have sent few days,The traking number is 697488966516,Because the shipping update need some time,Hope you can understand.
Any questions and requirement,Please feel free to contact us.
best wishes

pa***ragonesi1963@libero.it
2017-02-16 01:15:08
ordine n 2017010496451
oggetto come descrizione , spedizione veloce , ottimo venditore .tutto molto bene

AdministratorThanks,we will try our best to give customers top service,Any questions and requirement,Please feel free to contact us.

ad***prilian@gmail.com
2016-12-27 15:57:52
if I buy from this link http://xt-xinte.com/F11746.html I will get one 1 motor or 2 motors?

AdministratorHello,it is for one motor,there are two for choose,you can choose either of them,thanks

pa***saunders@persona.ca
2016-12-14 01:25:15
2016121318554

Please remove Hobbywing ESC Programming LED Program Card for RC Toy Car from my order will not work with the ESC's I ordered. Also ensure the M8n GPS is included as oppose the the 6M list in the description.

Thanks Paul

AdministratorHello,we have done that ,please check your account,thanks

bo***ian@gmail.com
2016-11-29 15:30:26
I have not receive my order yet Order NO.2016102724697 Order date 2016-10-29 . It seems the packet never left origin country althought 17 track reports that "send item aboard". My local post tracking system has a record from 4-11-2016 and no other change. (http://www.elta.gr/en-us/personal/tracktrace.aspx) tr_num RG300172595CN (you wrote : <Could you give us a little more time?> I ask : how long time? )

AdministratorIt shows that received on 14th Dec 2016.Can you contact your local post office?

ra***sd@gmx.net
2016-11-29 03:06:48
Hello,
Werde is my Order with number: 2016100907562 shipped on 10.16.16. i havent recievedit Till today. Pleaae give an andere or my Money back.

AdministratorDear friend,
We are very sorry for the trouble,please contact admin@xt-xinte.com or skype xintegroup for refund,thanks
Best wishes!

gb***ol
Italy
2016-11-26 01:56:43
Reference order NO. 2016110508241
I order quantity 2 of 2 pairs of item NO. F16187-2/F16188-2
Type 5045 (total 8 props)
You have sent me type 6045; 6 inch too big.
I pay for (and I need 5 inch, type 5045)
Please send me correct props urgently and let me know when shipped. I wait for them.
Thank you

G. Riolo

AdministratorDear friend,
we are very sorry for the trouble,how about we send the correct ones to you?
Best wishes!

bo***ian@gmail.com
2016-11-23 14:01:05
I have not receive my order yet Order NO.2016102724697 Order date 2016-10-29 .

AdministratorDear friend
I am very sorry for the delay,I have checked it,your package left CHina for a long time,here is your tracking number RG300172595CN,you can track it here http://www.17track.net/zh-cn/track?nums=RG300172595CN
Could you give us a little more time? your package should arrive in a few days.thanks
Best wishes!

Ti***n@comporium.net
2016-10-29 22:25:04
an you please find my Order 2016102084334 I have not receive it yet
Here is Tracking Number LT311912899CN Thank You

AdministratorHello,
Thank you for your order.
we shipped it on Oct 22nd,it shipped by epacket,need 7-12 working days to arrive,you can track it here http://www.17track.net/en
Could you give us a little more time?please don't worry,any questions,please feel free to contact me,thanks
Best wishes!

av***keren@gmail.com
2016-10-28 03:12:19
Hi, Can i buy only the fpv kit for the CG035? and what is the price for it?
i bought the gps Ver and i want to upgrade.
Thanks

AdministratorHello,if you want to buy the FPV only,we can get it for you,the price is 75usd.including shipping.
If you want it ,please inform me,thanks
Best wishes!

ma***lon@yahoo.com
2016-10-19 21:36:59
Hello, I need private asistence, please respond to my email http://www.xt-xinte.com/F05114-AS.html

AdministratorHello,I have contacted you via email,please check it,thanks

d_***ef@hotmail.com
2016-10-06 00:11:45
Order NO. 2016092951059 when you'll shipp the order?

AdministratorHello,I am really sorry for the delay,we have just come back from the holiday,I will arrange shippment soon,any further questions,please feel free to contact me,thanks
Best wishes!

d_***ef@hotmail.com
2016-10-06 00:09:29
Order NO.: 2016092951059, when you'll shipp that order?

AdministratorHello,I am really sorry for the delay,we have just come back from the holiday,I will arrange shippment soon,any further questions,please feel free to contact me,thanks
Best wishes!

Total 113 records, divided into5 pages. First Prev Next Last